CARE INSTRUCTIONS & EXCHANGES
All jewellery pieces should be handled and stored carefully, please use the following as a guide for how to care for your jewellery.
Sterling silver items will naturally tarnish over time, to clean wash with warm water and a gentle detergent, and polish with a polishing or soft cotton cloth.
Some pieces containing areas which have been decoratively oxidized or containing gemstones should avoid coming into contact with harsh chemicals, as this can alter the stones and react with the blackening solution, changing the appearance of your piece. Chemical polishing solutions are never recommended for use.
Store your jewellery in a soft protective container or pouch out of direct sunlight to avoid tarnishing and scratching.
If you have any questions regarding the care of specific pieces please contact Ali and she will advise you as best she can.
If you are unhappy with your purchase I am happy to have you exchange the piece for something you will love, or give store credit towards something new.
All purchases are final sale and refunds are not offered. All pieces are completed to a high standard of quality, but if you feel you have received an unsatisfactory product please get in touch via email and we can discuss options with you.